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Is There Such A Thing As 100% Uptime?

150 150 Andrew Broberg

Searching for a web host service provider that is capable of providing 100% uptime is like finding a needle in a haystack. It will be an endless quest that is often the root of frustration for website owners. While keeping your website up and running is essential to regularly drive traffic to your website, 100% uptime is not guaranteed and may even be impossible to achieve. Here’s why:

During the selection process, many hosting sites will offer 98.9% or 99.9% uptime. It is quite rare for hosting companies to provide 100% server uptime. 99.9% uptime seems like a great deal, if you are under the impression that 0.01% is not really a big deal. However, there are instances that in spite of the site being reachable, it does not necessarily mean it works perfectly fine. Even a guarantee of 99.99% uptime does not assure you that your website will be functioning properly all the time.

A web host service provider that can provide 100% uptime is definitely the creme de la creme of all web hosting companies. Unfortunately, not all downtime is counted. This means that 99%, 99.9% and 99.99% are acceptable uptime rates.

Uptime: The Big Picture

Without doing the number crunching, the uptime rates may seem harmless to your website, but when they are translated into hours and minutes, you will realise that you need to be keen on selecting a web host service provider.

1. 99% uptime means your site will experience outage or downtime for 432 minutes per month. This means your website will experience downtime for more than 7 hours.

2. 99.9% uptime is equivalent to 45 minutes of downtime. A website may experience hardware failure per month.

3. 99.99% translates to 5 minutes of downtime per month. However, it will be difficult for website owners to find a provider that guarantees 99.99% and 100% uptime.

Since there are hosts that measure downtime over a quarter or a year, good service will soon outweigh a big outage.  The type of web host service provider you choose will also depend on the rate of downtime you can tolerate.

The downtime that does not count are user error, server maintenance and some rules that the host may have. It is also important to note that in the world of web hosting, resources are limited. If your business is not a common one, some sites may share the same hosting hardware with you. This can result in a server overload. With broken transactions and high loading times, user experience will definitely be affected. Since 100% uptime is not easily attainable, it is necessary to detect problems quickly through application monitoring.

Web Downtime: Why Does Your Website Suffer

150 150 Andrew Broberg

Uptime guarantee is the first thing businesses look for in a web hosting service. The web downtime host can have a negative effect on your website as it will mean losing money. If you have already earned your online reputation, downtime can also destroy it. It is indeed a nightmare to most businesses, but why do downtime occur in web hosting?

If ever you come across a website that is currently offline or unavailable, it means that the website is experiencing a period of downtime. When operating an online business, every minute is precious, but once the system fails, your website will also suffer.

Why Do Web Hosting Services Have Web Downtime?

System Maintenance: A server can go offline when it is under maintenance. Ad hoc maintenance is another term for system maintenance. If there are issues on the server, system maintenance will take place.

Software failure: the software has to be tested properly to prevent issues from occuring as it can result in application corruptions. Software failure can affect the entire system and even cause downtime.

Hardware failure: when there are multiple hard drives, network controllers and power supplies, it can eventually lead to system failure. Power outage may also happen when backup generators are not working properly.

Types of Downtime

Planned Downtime: This downtime refers to routine upgrades and maintenance. More often than not, a notification will be sent to customers ahead of time.

Unplanned Downtime: This type of downtime can happen without any warning. Software issues are one of the reasons for unplanned web downtime. Your web host service will notify you via a private message or social media updates once unplanned downtime occurs.

How much downtime is acceptable?

Although it is impossible to have zero downtime, web hosting services should try to achieve 99.999% uptime or 5 minutes downtime per year. Even 10 minutes of downtime means you are losing a lot of money as people will decide to head off to competitors. If you are searching for a reliable web host company, you should be mindful of the uptime percentage as 99% uptime means 3.65 days downtime per year.

There are many factors affecting uptime such as the storage capacity, reliability, performance and speed. These factors are the ones you are going to consider when choosing any web hosting service. The figures in the uptime guarantee can be confusing if you are not keen on choosing a reliable web host company. Aside from uptime, you should also check review and ratings.

Why Is It Necessary To Choose The Right Web Host

150 150 Andrew Broberg

A website is essential for marketing your business. Aside from increasing brand awareness, customers will also be able to find you through your website. However, creating a website often easier said than done. Decisions are indeed tough especially when it comes to choosing designs and creating content. You will also have to remember that functionality and optimisation will also play role in marketing your business. Once your website is created, the next thing you need to focus on is the hosting of the site. Your dream hosting service can be a nightmare if you do no ask questions or do your research. You will end up paying high fees for a poor service. This unpleasant experience can be prevented if you know the questions to ask.

What type of support does the hosting service provide?

Your site may not work properly due to the some hosting problems and while this is normal, not having a technical support to address your concern is quite frustrating. Make sure your hosting provider has free support 24 hours a day. This is an important element of hosting because you are doing business online and your website needs to be up and running 100% of the time.

Is your current plan scalable?

As your business grows, a hosting service must also have the ability to scale with you. You should choose a hosting provider that offers different levels of service. This enables you to upgrade if you need to. You should also choose a host that gives you the ability to change plans without any exit fees or cancellation costs. There are good web hosting companies that offer a variety of tiers and let you change hosting options on a monthly basis. This enables you to change plans according to your needs. In case there is a sudden spike of traffic on your website, or if you need more bandwidth, you can easily switch to another package without breaking the bank.

Will content be automatically backed up?

Being backed up automatically is not something that all web hosting services provide. Make sure you ask your provider if they offer this service so you will have peace of mind in case you have accidentally deleted information on your website or you have been a victim of data breach.

What is the uptime guarantee?

When searching for a hosting provider, you will also have to know what their uptime guarantee is. It is a bad customer experience to encounter an error message or a blank screen while visiting your website. Make sure your uptime guarantee is at least 99%.