Scheduled Server Maintenance (Resolved)
  • Priority - High
  • Affecting Other - Reseller 1 & Diamond cPanel Server
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Tuesday 7th November 2017 22:30 Hrs AEST

    END DATE: Tuesday 7th November 2017 23:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting service on the Amethyst and Opal servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Date - 07/11/2017 22:30 - 07/11/2017 22:49
  • Last Updated - 07/11/2017 22:28
Unscheduled Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Reseller1
  • Our Reseller 1 server has become unresponsive and our team are investigating.

  • Date - 07/11/2017 14:50 - 07/11/2017 14:58
  • Last Updated - 07/11/2017 14:50
Scheduled Server Maintenance (Resolved)
  • Priority - High
  • Affecting System - Amethyst & Opal Shared Hosting servers
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Thursday 7th September 2017 22:30 Hrs AEST

    END DATE: Thursday 7th September 2017 23:30 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting service on the Amethyst and Opal servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Date - 07/09/2017 22:30 - 07/09/2017 23:24
  • Last Updated - 06/09/2017 22:35
Ruby cPanel Scheduled Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Ruby
  • The ruby cPanel server will be unavailable temporarily between 22:30 AEST 29th July and 23:00 AEST 29th July for some quick maintenance.

  • Date - 29/07/2017 22:30 - 01/08/2017 21:21
  • Last Updated - 29/07/2017 22:21
Server load issues (Resolved)
  • Priority - Critical
  • Affecting Other - cPanel Servers
  • We are noticing higher than normal load across our servers and the team are investigating.

  • Date - 04/07/2017 15:16 - 07/07/2017 22:59
  • Last Updated - 04/07/2017 15:17
Emergency server maintenance (Resolved)
  • Priority - Critical
  • Affecting Other - Amethyst and Ruby cPanel Server
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Friday 16th June 2017 22:00 Hrs AEST

    END DATE: Friday 16th June 2017 22:30 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting services on the Amethyst and Ruby servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Date - 16/06/2017 22:00 - 16/06/2017 22:46
  • Last Updated - 16/06/2017 20:06
Client Area Upgrade (Resolved)
  • Priority - Critical
  • Affecting System - Client Area
  • Please be aware of upcoming maintenance on the Relentless Hosting client area (https://www.relentlesshosting,com.au/members):

    START DATE: Monday 31st May 2017 22:00 Hrs AEST

    END DATE: Monday 31st May 2017 22:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    During the above window all functions via the client area of our website will be unavailable while we perform upgrades. Any support tickets can be submitted by emailing support@relentlesshosting.com.au however there may be a delay in responses until the client area upgrade is complete.

  • Date - 31/05/2017 22:00 - 02/06/2017 09:21
  • Last Updated - 31/05/2017 13:13
Scheduled Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Monday 29th May 2017 22:00 Hrs AEST

    END DATE: Monday 29th May 2017 22:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    All cPanel services on the Amethyst server.


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area at https://www.relentlesshosting.com.au/members

  • Date - 29/05/2017 22:00 - 30/05/2017 17:49
  • Last Updated - 29/05/2017 21:59
Scheduled Network Maintenance (Resolved)
  • Priority - High
  • Affecting Other - Network
  • We would like to advise you of an upcoming maintenance on our network on Friday the 26th of May 2016.

    Commencement: 5:00 PM AEST Friday the 26th of May 2017
    Estimated Completion: 10:00 PM AEST Friday the 26th of May 2017
    Duration: 5 Hours
    Reason for maintenance : Network maintenance
    Expected Impact: 2-3 short periods of downtime (5-10 minutes each)

  • Date - 26/05/2017 17:00 - 27/05/2017 17:25
  • Last Updated - 26/05/2017 16:11
Email IP Blacklisted (Resolved)
  • Priority - Critical
  • Affecting Server - Opal
  • Our main shared IP 118.88.29.61 has appeared on a few blacklists. This may cause email delivery issues for some emails. Our team are investigating and will get the block removed.

  • Date - 23/05/2017 16:49 - 23/05/2017 23:02
  • Last Updated - 23/05/2017 16:50
Unscheduled Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • The Amethyst cPanel server has become unresponsive. We are looking into it.

  • Date - 20/05/2017 17:42 - 20/05/2017 17:53
  • Last Updated - 20/05/2017 17:42
Unscheduled Outage (Resolved)
  • Priority - Critical
  • Affecting Other - Network
  • We have noticed connectivity has been lost across all our servers. Our team are investigating.

    Update 3:35pm: All servers on 118.88.29.x range are down due to a network issue. Our Ruby cPanel server and any VPS's on 103.64.148.x range are back online.
    Update 4:30pm: It appears a switch may have crashed and the datacenter have a tech on the way to investigate.
    Update 5:08pm: The DC have provided us an update: The switches have been rebooted an dare online but the traffic is not flowing correctly and we are troubleshooting this

  • Date - 14/05/2017 15:28 - 14/05/2017 18:12
  • Last Updated - 14/05/2017 17:08
Unscheduled Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Ruby
  • We are noticing connectivity issues to the Ruby cPanel server. Our team are investigating.

    Update 9:28pm: We are still investigating this. There is a network issue the datacenter are working on.

  • Date - 12/05/2017 19:58 - 13/05/2017 02:57
  • Last Updated - 13/05/2017 10:07
MySQL Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Ruby
  • We are experiencing issues with MySQL on Ruby cPanel server. This will cause websites to throw a database error or not load. We are investigating and working on the issue.

  • Date - 21/04/2017 09:02 - 21/04/2017 10:16
  • Last Updated - 21/04/2017 09:03
Network Outage (Resolved)
  • Priority - Critical
  • Affecting Other - Netwrok
  • We are currently experiencing some network issues that are affecting our Ruby cPanel server and some VPS's. We are currently investigating.

  • Date - 22/03/2017 21:22 - 23/03/2017 08:00
  • Last Updated - 22/03/2017 21:23
Network Issues (Resolved)
  • Priority - Critical
  • Affecting Other - Network
  • We are currently experiencing a network wide outage. The datacenter are currently investigating and we have no ETA.

    The network came back up but appears to have gone down again.

    All services should now be back online.

  • Date - 15/03/2017 11:27 - 15/03/2017 14:09
  • Last Updated - 15/03/2017 14:09
Unscheduled Network Outage (Resolved)
  • Priority - Critical
  • Affecting System - Entire Network
  • We are currently facing network issue and we are investigating it. We will provide more details as soon as possible.

  • Date - 02/03/2017 11:31 - 02/03/2017 11:38
  • Last Updated - 02/03/2017 11:33
Scheduled Server Maintenance (Amethyst) (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Sunday 26th February 2017 23:00 Hrs AEST

    END DATE: Sunday 26th February 2017 23:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:
    Amethyst shared hosting server


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Date - 26/02/2017 23:00 - 27/02/2017 10:24
  • Last Updated - 26/02/2017 14:06
Unscheduled Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently noticing issues with our Amethyst server and are investigating.

    Some customers may be unable to send/receive email at the moment.

    Our team are still working on this issue, and we don't currently have an ETA. Our mail server is under a DDoS attack and is preventing legitimate email clients from connecting.

    The issues with the email server should now be resolved. Any email that failed to receive through the day should start arriving, but may take a few hours to come in due to the large amount of emails currently being received.

  • Date - 23/02/2017 11:17
  • Last Updated - 23/02/2017 18:39
Amethyst HTTP Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Amethyst is having issues service web pages and we are investigating. No ETA currently.

    18:55 - We are continuing to work on this issue and websites may stop responding temporarily.

  • Date - 08/02/2017 22:25 - 09/02/2017 21:17
  • Last Updated - 09/02/2017 19:50
Scheduled Maintenance (Resolved)
  • Priority - High
  • Affecting Server - Opal
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Wednesday 8th February 2017 23:00 Hrs AEST

    END DATE: Thursday 9th February 2017 01:00 Hrs AEST

    BREAK/DURATION: 1 x 2 hours

    Services Affected:
    All shared hosting services on our Opal cPanel server


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Date - 08/02/2017 23:00 - 09/02/2017 18:55
  • Last Updated - 08/02/2017 23:37
Amethyst unscheduled outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently experiencing issues with Amethyst and are looking into it.

    This issue has been resolved.

  • Date - 08/02/2017 21:55 - 08/02/2017 21:58
  • Last Updated - 08/02/2017 21:58
Scheduled Network Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - Network
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Friday 3rd February 2017 23:59 Hrs AEST

    END DATE: Saturday 4th February 2017 01:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting and VPS services.


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Date - 03/02/2017 23:59 - 04/02/2017 00:40
  • Last Updated - 04/02/2017 00:10
MySQL Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently experiencing issues with MySQL on the Amethyst server and are investigating.

  • Date - 20/01/2017 11:39 - 20/01/2017 11:53
  • Last Updated - 20/01/2017 11:40
Scheduled Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - Shared Hosting
  • We will be performing scheduled maintenance from 00:00 to 00:30 Tuesday 10th of January on both our Shared Hosting servers to perform some upgrades.

  • Date - 10/01/2017 00:00 - 21/01/2017 23:24
  • Last Updated - 09/01/2017 12:53
Emergency Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - Amethyst & Opal Servers
  • We will be performing a quick maintenance on Amethyst and Opal tonight between 23:00 and 23:30 to upgrade the server for performance and security upgrades.

  • Date - 24/10/2016 23:00 - 24/10/2016 23:29
  • Last Updated - 24/10/2016 16:38
Amethyst MySQL Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are performing scheduled maintenance on the MySQL server on Amethyst from 10pm to Midnight

  • Date - 13/10/2016 22:00 - 14/10/2016 09:21
  • Last Updated - 13/10/2016 21:43
Amethyst MySQL Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently experiencing issues with the MySQL server on Amethyst and are investigating.

  • Date - 12/10/2016 21:16 - 12/10/2016 21:34
  • Last Updated - 12/10/2016 21:16
Scheduled Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We will be performing scheduled maintenance from 23:00 to 00:00 Saturday 9th of October on our Amethyst server to perform some upgrades and resolve issues with the MySQL server.

  • Date - 08/10/2016 23:00 - 24/10/2016 23:29
  • Last Updated - 07/10/2016 17:42
Scheduled Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - All Hosting Services
  • We will be performing scheduled maintenance on Saturday 24th of September between 2am and 3am. We are performing upgrades to our cloud which will affect all web hosting and VPS services. There is expected to be up to 30 minutes of downtime during this maintenance window.

    If you have any questions, feel free to open a support ticket from your client area.

    Update: This has been rescheduled for 10PM Saturday 24th of September until Midnight.
    Update: All servers are back online. Amethyst is still under maintenance while we perform some work on improving MySQL performance.

  • Date - 24/09/2016 22:00 - 24/09/2016 23:12
  • Last Updated - 24/09/2016 22:56
Emergency Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We will be performing emergency maintenance between 23:00 and 00:00 tonight, 6th of September on our shared hosting server Amethyst. You may notice some downtime during this period.

  • Date - 08/09/2016 23:00 - 19/09/2016 20:54
  • Last Updated - 08/09/2016 18:32
Scheduled Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - Shared Hosting Servers
  • We will be performing scheduled maintenance between 23:00 and 00:00 tonight, 4th of September on our shared hosting servers Amethyst and Opal. You may notice some downtime during this period.

  • Date - 04/09/2016 23:00 - 06/09/2016 23:09
  • Last Updated - 04/09/2016 10:04
Scheduled Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Opal
  • We will be performing scheduled server maintenance on the Opal server from 23:30 to 00:00 Monday 29th of September. You may notice a small outage period of up to 15 minutes during this period.

  • Date - 29/08/2016 23:30 - 04/09/2016 10:02
  • Last Updated - 29/08/2016 08:41
Opal Server Unresponsive (Resolved)
  • Priority - Critical
  • Affecting Server - Opal
  • The Opal server has become unresponsive and we are currently investigating.

  • Date - 24/07/2016 11:14 - 24/07/2016 12:23
  • Last Updated - 24/07/2016 11:15
Scheduled Network Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - All Servers
  • Services: All Servers

    Impact: Major Impact

    Start Date: 23rd July, 2016, 22:00 (Sydney Time)
    End Date: 23rd July, 2016, 23:00 (Sydney Time)

    Description of work:
    We are completing network maintenance from last week. All servers will be unavailable for up to 60 minutes during the above outage window.

  • Date - 23/07/2016 22:00 - 23/07/2016 23:24
  • Last Updated - 22/07/2016 18:33
Amethyst MySQL Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently experiencing stability issues with our Amethyst server. The server should be booting now, however MySQL may be down for a little longer as we recover it.

    Update: MySQL has some major corruption that has occured and we are working to recover it. We don't currently have an ETA on this.
    Update: We are now restoring MySQL data from a backup
    Update: We have recovered MySQL data from a backup and are running some final checks.

  • Date - 18/07/2016 12:33 - 18/07/2016 23:37
  • Last Updated - 18/07/2016 21:21
MySQL Server Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently working on an issue with the MySQL server on Amethyst.

  • Date - 17/07/2016 12:13 - 17/07/2016 13:19
  • Last Updated - 17/07/2016 12:14
Scheduled Network Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - All Servers
  • We will be performing scheduled maintenance on our servers Friday night from 23:59 to 01:00 Saturday morning. You may notice a downtime of up to 60 minutes where your services will be unavailable. We are upgrading our servers to provide additional capacity for current and future customers.

    Update: This outage has been rescheduled for 23:00 16th July

  • Date - 16/07/2016 23:00 - 16/07/2016 23:19
  • Last Updated - 16/07/2016 11:13
Unscheduled outage (Resolved)
  • Priority - Critical
  • Affecting System - All Servers
  • All servers have just lost connectivity and we are trying to contact the datacentre, however the issue seems to be at the datacentre level. We are investigating the issue currently.

    Update: The datacentre are aware of a network issue affecting their network and are currently investigating.
    Update: A technician is heading to the datacentre to further investigate the issue
    Update: Servers are not coming back online and will be available within the next 5 minutes

  • Date - 10/07/2016 18:53 - 10/07/2016 20:34
  • Last Updated - 10/07/2016 20:34
Amethyst and Opal Emergency Maintenance (Resolved)
  • Priority - Critical
  • Affecting Other - Amethyst and Opal Server's
  • We will be performing emergency maintenance tonight at midnight to apply some changes to the Amethyst and Opal server's. The maintenance is expected to last 30 minutes where services may be unavailable.

  • Date - 27/06/2016 00:00 - 06/07/2016 00:07
  • Last Updated - 26/06/2016 10:25
Emergency Maintenance 00:00 Monday 30th May (Resolved)
  • Priority - Critical
  • Affecting System - All Servers
  • Hi,
    We will be performing emergency maintenance between 00:00 and 01:00 Monday 30th of May on all servers. You may notice a small outage period during this time frame.

  • Date - 30/05/2016 00:00 - 31/05/2016 00:05
  • Last Updated - 29/05/2016 19:08
MySQL Server issues (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently experiencing crashes of the MySQL server. We are investigating this now.

  • Date - 14/05/2016 22:43 - 14/05/2016 23:00
  • Last Updated - 14/05/2016 22:44
Amethyst emergency maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently performing emergency maintenance on the Amethyst server. We don't currently have an ETA for when services will be restored.

  • Date - 12/05/2016 00:57 - 12/05/2016 15:14
  • Last Updated - 12/05/2016 00:58
Server Maintenance 19th March from 7pm (Resolved)
  • Priority - Critical
  • On the 19th of March we will be performing maintenance across all our services to perform some upgrades to the underlying infrastructure. We are leaving a 12 hour window for this maintenance, starting at 7pm on the 19th of March through to 7am on the 20th of March. During this period, all servers will be rebooted to apply updates. This will result in an outage window of between 30 and 90 minutes.

  • Date - 19/03/2016 19:00 - 19/03/2016 21:09
  • Last Updated - 19/03/2016 20:19
All servers unresponsive (Resolved)
  • Priority - Critical
  • Affecting System - All Servers
  • All servers have just become unresponsive, as well as other services in the datacenter not related to Relentless Hosting. We are making contact with the datacenter to find the cause of the issue and a resolution.

  • Date - 07/03/2016 22:28 - 07/03/2016 22:33
  • Last Updated - 07/03/2016 22:30
Routing issues (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently experiencing routing issues to our Amethyst server. The datacenter is currently looking into it.

  • Date - 06/03/2016 17:23 - 06/03/2016 19:28
  • Last Updated - 06/03/2016 17:24
Reduced performance on Amethyst (Resolved)
  • Priority - High
  • Affecting Server - Amethyst
  • We are currently investigating some performance issues with the Amethyst server

    UPDATE 29/01/2016 4:20PM - We seem to have stabilised the server and will monitor it. There will be a short outage tonight as we perform some maintenance on the server. A new server is also currently being configured at the moment to take some of the load and new accounts.

  • Date - 28/01/2016 10:28 - 01/02/2016 16:15
  • Last Updated - 29/01/2016 16:21
Scheduled Server Maintenance 22/01/2016 (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • There will be a scheduled maintenance taking place Friday evening to perform some upgrades to our infrastructure. The maintenance is happening between 9PM Friday 22nd of January and 6AM Saturday 23rd January. The servers will be offline for up to 15 minutes roughly 2 times.

    Start Time: 22/01/2016 - 9PM

    End Time: 23/01/2016 - 6AM

    Please contact support@relentlesshosting.com.au if you have any further questions.

  • Date - 22/01/2016 21:00 - 01/02/2016 16:15
  • Last Updated - 20/01/2016 15:47
Scheduled Server Maintenance 27/09/2015 (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • There will be a scheduled maintenance taking place Sunday morning to perform some upgrades to our Amethyst hosting server. The maintenance is expected to go for a maximum of 30 minutes.

    Start Time: 27/09/2015 - 12am

    End Time: 27/09/2015 - 12:30am

    Please contact support@relentlesshosting.com.au if you have any further questions.

  • Date - 27/09/2015 00:00 - 10/10/2015 16:22
  • Last Updated - 26/09/2015 22:44
Scheduled Server Move (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • As per email sent to customers over the past few weeks we will be migrating all cPanel accounts over to a new server. We highly suggest you don't update your website during this time as these changes may be made on the wrong server. Upon completion of transfer, we will notify customers of the new server details.

    Start time : 11/09/2015 22:00
    End time : 14/09/2015 00:00

  • Date - 11/09/2015 22:00 - 25/09/2015 11:27
  • Last Updated - 10/09/2015 21:26
Scheduled Network Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Please note that during the below window Relentless Hosting will be performing network maintenance to upgrade switch code across our Waterloo switch fabric to fix a potential vunerability. Customers can expect to see an outage of up to 5 minutes within the advised maintenance window.

    Start time : 03/07/15  05:00 
    End time : 03/07/15  05:10

  • Date - 03/07/2015 05:00 - 03/07/2015 17:27
  • Last Updated - 30/06/2015 15:57
Unscheduled Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We need to perform emergency maintenance on the Amethyst server this afternoon to upgrade a server component. There will most likely be an outage of up to 3 hours while this upgrade is performed.

    The outage will commence at 12:30PM AEST 16/02/2015.

  • Date - 16/02/2015 12:30 - 16/02/2015 14:44
  • Last Updated - 16/02/2015 12:27
Amethyst Unscheduled Downtime (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • The amethyst server has jsut become unresponsive and we have technicians currently investigating. There is current no ETA on when services will be available, but should not be too long.

  • Date - 03/12/2014 09:41 - 03/12/2014 10:14
  • Last Updated - 03/12/2014 09:42
Scheduled Server Maintenance (Resolved)
  • Priority - High
  • Affecting Server - Amethyst
  • Sunday morning Relentless Hosting will be performing a short maintenance to upgrade software and hardware on the Amethyst Server. All hosting and email services will be unavailable during this period. Maintenance shouldn't last any longer than 60 minutes

  • Date - 23/11/2014 00:00 - 23/11/2014 15:02
  • Last Updated - 21/11/2014 11:36
Amethyst Down due to Unknown Reasons (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We have lost access to our Amethyst server, and we're working to get it back up ASAP. Server may not be back up until the morning, as we are waiting for the Datacenter.

    We will keep you posted on any updates.

    UPDATE 8:06am: Server is recovering and should be up shortly.

  • Date - 11/09/2014 23:19 - 10/11/2014 11:04
  • Last Updated - 12/09/2014 08:06
Large DDoS Attack (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • The Amethyst server is currently experiencing a large DDoS attack. We are working to resolve this as soon as possible.

  • Date - 02/07/2014 15:07 - 27/08/2014 22:24
  • Last Updated - 02/07/2014 15:08
Emergency Maintenance (Resolved)
  • Priority - High
  • Affecting Server - Amethyst
  • There will be a period of downtime between 12:00 midnigh and 1:00 AM on the 7th of May for some emergency maintenance for the Amethyst server. All services will be unavailable during this time.

  • Date - 07/05/2013 00:00 - 27/05/2013 02:20
  • Last Updated - 06/05/2013 22:30
Amethyst Offline for Quick Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Amethyst will be down for up to an hour or 2 for emergency maintenance.

  • Date - 25/04/2013 00:37 - 25/04/2013 02:35
  • Last Updated - 25/04/2013 02:02
Amethyst Offline (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Amethyst is currently down and being investigated. We are hoping to have the server back up as soon as possible.

  • Date - 28/03/2013 17:07 - 28/03/2013 17:08
  • Last Updated - 28/03/2013 17:08
HTTP Server Down (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • HTTP is currently down on Amethyst for an unknown reason. It is currently being investigate. Email and FTP are still operating.

  • Date - 28/03/2013 16:49 - 28/03/2013 16:50
  • Last Updated - 28/03/2013 16:50
Internal server error 500 (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • There is current an issue with the Amethyst server which is causing all servers to show a 500 Internal Server error. We are currently working on resolving this.

    We have found the cause of this issue and are performing a filesystem check to restore the filesystem.

  • Date - 19/03/2013 16:01 - 19/03/2013 17:20
  • Last Updated - 19/03/2013 16:16
Hardware Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • On Tuesday the 26th of February the Amethyst server will be offline for up to an hour between 8am and 9 am for a hardware upgrade. This will affect all hosting accounts.


    UPDATE: Maintenance is still going due to some issues arising.

  • Date - 26/02/2013 08:00 - 26/02/2013 09:54
  • Last Updated - 26/02/2013 09:26
Hardware Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • On Saturday the 23rd of February the Amethyst server will be offline for up to half an hour between 9am and 9:30 am for a hardware upgrade. This will affect all hosting accounts on the Amethyst server

  • Date - 23/02/2013 09:00 - 23/02/2013 05:24
  • Last Updated - 19/02/2013 10:25
Urgent Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Some corruption was detected in the hard drive and we have had to perform some emergency maintenance to fix this issue before it gets worse.

  • Date - 09/01/2013 14:53 - 09/01/2013 15:13
  • Last Updated - 09/01/2013 14:54
DDoS Attack on Amethyst (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • The Amethyst server is currently blocked from all transit providers due to a large ddos attack against it. All blocks will be removed when the attack has stopped.

  • Date - 07/01/2013 22:08 - 08/01/2013 11:07
  • Last Updated - 07/01/2013 22:09
Network Upgrade (Resolved)
  • Priority - Medium
  • Affecting Server - Amethyst
  • Tomorrow evening we will be performing emergency upgrades to our network to combat the attacks of the past week. There may be a short period of downtime noticed while the upgrade is performed.

  • Date - 02/01/2013 23:00 - 07/01/2013 15:09
  • Last Updated - 01/01/2013 22:08
Scheduled Server Maintenance (Resolved)
  • Priority - Medium
  • Affecting Server - Amethyst
  • On the 27th of December there will be a short 10 minute period of maintenance for a hardware upgrade. This will happen sometime between 9am and 5pm. This will affect all accounts on the Amethyst server. If you have any queries about this, feel free to contact support.

  • Date - 27/12/2012 09:00 - 07/01/2013 15:09
  • Last Updated - 23/12/2012 11:32
Nameserver Configuration Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • We are currently experiencing problems with our ns1.relentlesshosting.com.au and ns2.relentlesshosting.com.au nameservers. This is causing any client sites on these nameservers to not show up correctly. We are investigating at the moment and will have it resolved soon.

  • Date - 21/12/2012 02:03 - 21/12/2012 19:13
  • Last Updated - 21/12/2012 02:11
Emergency Server Changes (Resolved)
  • Priority - Critical
  • Affecting Server - Amethyst
  • Due to recent events with our network and performance issues with our webserver we will be performing an emergency maintenance tomorrow. Tomorrow all websites will be moved to a new server, which means new IP addresses. We are not aware of the IP addresses that will be assigned as of yet, but we will inform you when we know. We will keep you posted in the coming hours.

    Regards,
    Management.

  • Date - 17/04/2012 00:00 - 28/04/2012 10:02
  • Last Updated - 16/04/2012 21:59
Planned Network Maintance (Resolved)
  • Priority - Medium
  • Dear Customers,

    Relentless Hosting wishes to advise that planned maintenance is scheduled to be performed within the Tuggerah network that will affect services including Dedicated Servers, Co-location, VPS and Game Server services located in Tuggerah ONLY

    During these scheduled works one of our Backhaul providers will be performing maintenance for up to 10 minutes.

    This work is scheduled to be completed in the following window

    Start Time:
    11/05/2011 00:01 AEST
    Finish Time: 11/05/2011 06:00 AEST
    Customer Impact Duration: Up to one 20 minute outage during the outage window.

    Relentless Hosting considers the impact of these works of high severity.

    We apologise for any inconvenience and should customers require further information please open a support ticket

    Kind Regard's

    Relentless Hosting Management

  • Date - 11/05/2011 00:00 - 28/03/2012 23:53
  • Last Updated - 06/05/2011 11:17
Server Hardware Upgrade (Resolved)
  • Priority - Critical
  • The server hosting all game servers will go down tonight at 11PM for a quick hardware upgrade. Outage shouldn't last more than an hour.

  • Date - 24/02/2011 00:00 - 25/02/2011 02:05
  • Last Updated - 24/02/2011 01:09

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

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Emerald PHP Info
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Reseller1 PHP Info
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